SHIDU SERVICE

Dear user, thank you for your choosing SHIDU brand products. Hope you have a happy time when enjoy SHIDU original sound speaker.

After-sale service we offered: 

1. Consulting service: Please read the instructions carefully before using. If you have any problems in using, you can contact the local distributor or call SHIDU National Customer Service Hotline: +86 18626876523. 

2. Warranty service: During the warranty period, non-artificial failure in the normal use, can enjoy free warranty service (one year warranty for main machine, Damage caused by improper use need be charged maintenance fee). Warranty service offered in factory which located in Shenzhen China, do not include oversea shipping cost.

3. Charge maintenance service: The product can be repaired by SHIDU within1-3 years from the date of purchase. The user needs to pay the component cost, shipping cost and reasonable labor cost for maintenance. 

Customer service hours: Beijing time 9:00 - - 18:00 per week from Monday to Saturday (except statutory holidays) 

Email: service@10shidu.com